I've talked about the need for DECs to have websites, and what good ones can do. However, I want to plug a particular peice of the website puzzle which I've only linked to in the past: CiviCRM.
CiviCRM is really only for DECs that have people who are techies. I say that because CiviCRM is a pretty complex package to install and use. However, once you have it, I think its a really great tool.
CiviCRM is a "Constituent relationship module" (thus the CRM part), that is, its a huge database with all kinds of customizable features that you can tailor to your DEC's needs. CiviCRM is made up of the four major components:
CiviMember: This module is geared towards tracking individual members, including their contact information, what they volunteer for (and their volunteer preferences), when they contribute and what they contribute to.
CiviContribute: This module is built for accepting online contributions (you choose which service you want to handle the transactions: PayPal, etc...), both in lump sum and recurring forms. The best thing is that you can create custom fundraising campaigns, complete with thermometer (you know you love those.)
CiviMail: CiviMail gives you the ability to send customized mass emails to targeted groups, which you can establish through CiviMember.
CiviEvents: Create your own events, send invites to people, and manage RSVPs. I think you can set it all up so when someone RSVPs for an event, that it shows in their profile through CiviMember.
Once again, you can learn all about it here. I know there are those who will say, can't VAN do all of this? Not really. You kinda need both, which I know is heresy to database people. VAN is great for GITV and GOTV, while CiviCRM is better suited for managing activist information. There's certainly some crossover.
Showing posts with label GOTV. Show all posts
Showing posts with label GOTV. Show all posts
Thursday, July 12, 2007
Friday, June 29, 2007
Decentralized GOTV
The other "innovation" to come out of the SD3 special election for me other than than using Streets and Trips for canvassing, was decentralizing our GOTV system.
This was a test of a get out the vote system which we would like to try and use for 2008, when more precincts and volunteers are in play.
Marion used a centralized system in past elections, as we only were were working a few precincts. Which was fine, being that's all the volunteers we had to spare. However, its major drawback was response time. Marion Oaks, a set of key Democratic precincts in the southern area of the county is around a 30 to 40 minute drive from Dem HQ. Silver Springs Shores, another set of key Dem precincts, is around 15-20 minutes away from HQ. It would take even longer getting lists back to HQ for data entry and evaluation after 5pm as the workforce heads back home. Traffic is terrible on some of the arteries that lead to these two key areas.
To be perfectly honest, decentralizing GOTV, is by no means an "easier" system. It takes more work and effort, but it all pays off in both reaction time and effectiveness. Also, think long term. If a DEC is targeting more than a dozen precincts, some of which may be in different corners of their respective county, is it logistically feasible to bring a dozen or so runners back to HQ periodically throughout the day. How about response? Does your HQ have the number of phone lines to call the thousands of voters that haven't shown up to vote yet? Does your HQ have the sheer space to handle all those callers, much less those callers who bring their cell phones? What about knock and draggers (canvassers)? How do we communicate with them and get them the resources (maps in particular) they need fast enough to have an impact? As you can see, it can get pretty sticky very quickly.
Looking at the long term picture, it seems more and more likely that GOTV systems will have to be more decentralized. What we did in SD3 is take three precincts and test out decentralization. We had mixed results largely because we couldn't get the half-dozen volunteers needed for each precinct in time. That goes to show you how hard getting volunteers was for us, particularly those who would be willing to knock and drag. Most had done calling in the previous week and didn't really want to do much more: aka "burnout in the first degree."
Ironically, while we never truly tested out the entire idea in one precinct, different pieces were tested out in all three. God (or coincidence for our atheist/agnostic friends) is a funny guy. The system itself worked. It didn't produce any noticeable results largely because of a lack of manpower.
Here's how it all works in a broad sense.
1.) You have poll watchers pre-assigned to your targeted precinct's polling places. They're sitting behind the poll workers with a poll list from VAN of all the Dems (and favorable independents if you've identified them) in that precinct who haven't voted yet.
2.) Each targeted precinct has a GOTV leader, who acts as the runner (picking up lists from the poll watcher at pre-assigned times throughout the day) and the "commander" of the precinct and its volunteers. This person is typically one of the precinct captains of the targeted precinct. They've been given training weeks or months ago about what to do.
3.) Someone's home in the precinct acts a field office, technically called a "Turnout Control Center" or "TCC". TCCs are designated months before the election. At the TCC, the GOTV leader uses VAN to enter in all the Dems who have voted so far. All Dems over the age of 65 who haven't voted yet get plugged into Streets and Trips and maps are given to individual canvassing teams. Dems under the age of 65 are given to volunteers with cell phones.
4.) This process is repeated a total of 3 times during Election Day. As data comes in from the precincts, folks at Dem HQ can monitor the results on VAN, and instruct GOTV leaders in the field on any changes.
Obviously we will continue to experiment with this method as more elections (aka opportunities) come down the line.
This was a test of a get out the vote system which we would like to try and use for 2008, when more precincts and volunteers are in play.
Marion used a centralized system in past elections, as we only were were working a few precincts. Which was fine, being that's all the volunteers we had to spare. However, its major drawback was response time. Marion Oaks, a set of key Democratic precincts in the southern area of the county is around a 30 to 40 minute drive from Dem HQ. Silver Springs Shores, another set of key Dem precincts, is around 15-20 minutes away from HQ. It would take even longer getting lists back to HQ for data entry and evaluation after 5pm as the workforce heads back home. Traffic is terrible on some of the arteries that lead to these two key areas.
To be perfectly honest, decentralizing GOTV, is by no means an "easier" system. It takes more work and effort, but it all pays off in both reaction time and effectiveness. Also, think long term. If a DEC is targeting more than a dozen precincts, some of which may be in different corners of their respective county, is it logistically feasible to bring a dozen or so runners back to HQ periodically throughout the day. How about response? Does your HQ have the number of phone lines to call the thousands of voters that haven't shown up to vote yet? Does your HQ have the sheer space to handle all those callers, much less those callers who bring their cell phones? What about knock and draggers (canvassers)? How do we communicate with them and get them the resources (maps in particular) they need fast enough to have an impact? As you can see, it can get pretty sticky very quickly.
Looking at the long term picture, it seems more and more likely that GOTV systems will have to be more decentralized. What we did in SD3 is take three precincts and test out decentralization. We had mixed results largely because we couldn't get the half-dozen volunteers needed for each precinct in time. That goes to show you how hard getting volunteers was for us, particularly those who would be willing to knock and drag. Most had done calling in the previous week and didn't really want to do much more: aka "burnout in the first degree."
Ironically, while we never truly tested out the entire idea in one precinct, different pieces were tested out in all three. God (or coincidence for our atheist/agnostic friends) is a funny guy. The system itself worked. It didn't produce any noticeable results largely because of a lack of manpower.
Here's how it all works in a broad sense.
1.) You have poll watchers pre-assigned to your targeted precinct's polling places. They're sitting behind the poll workers with a poll list from VAN of all the Dems (and favorable independents if you've identified them) in that precinct who haven't voted yet.
2.) Each targeted precinct has a GOTV leader, who acts as the runner (picking up lists from the poll watcher at pre-assigned times throughout the day) and the "commander" of the precinct and its volunteers. This person is typically one of the precinct captains of the targeted precinct. They've been given training weeks or months ago about what to do.
3.) Someone's home in the precinct acts a field office, technically called a "Turnout Control Center" or "TCC". TCCs are designated months before the election. At the TCC, the GOTV leader uses VAN to enter in all the Dems who have voted so far. All Dems over the age of 65 who haven't voted yet get plugged into Streets and Trips and maps are given to individual canvassing teams. Dems under the age of 65 are given to volunteers with cell phones.
4.) This process is repeated a total of 3 times during Election Day. As data comes in from the precincts, folks at Dem HQ can monitor the results on VAN, and instruct GOTV leaders in the field on any changes.
Obviously we will continue to experiment with this method as more elections (aka opportunities) come down the line.
Sunday, June 24, 2007
Taking Monday and Tuesday Off
I'm helping with the GOTV for the Special Election for Senate District 3 the next couple of days, so I'll be out of commission until Wednesday. I should have a decent postmortem up, as well as talk about a few "new" tactics we experimented with in Marion County, what went right, wrong, etc...
If you live in SD3 (Baker, Dixie, Hamilton, Lafayette, Suwannee, Taylor, and parts of Citrus, Columbia, Jefferson, Leon, Levy, Madison, and Marion counties) remember to vote on Tuesday the 26th. If you have a Democratic friend in the district, give 'em a call!
Wish Suzan Franks luck!
If you live in SD3 (Baker, Dixie, Hamilton, Lafayette, Suwannee, Taylor, and parts of Citrus, Columbia, Jefferson, Leon, Levy, Madison, and Marion counties) remember to vote on Tuesday the 26th. If you have a Democratic friend in the district, give 'em a call!
Wish Suzan Franks luck!
Monday, June 18, 2007
Party Building Basics: Part 2
Thanks to all of you for your patience...
With the essential elements described in Party Building Basics: Part I, the big question remains: now what do we do? This post, like all posts here at Reform Florida’s DECs are full of broad overviews, big ideas, with some specifics thrown in for good measure. However, every county in Florida is different. Each county has its own constituencies, its own unique issues, and its own colorful personalities and institutions. There is no such thing as a “one size fits all” model for Florida’s DECs to effectively build themselves up to be effective political institutions. The following ideas I present in this post are meant to serve as an outline – not an exact blueprint for success.
Go Grassroots: In my opinion, the best way to ensure electoral success is through grassroots organizing. In an ideal and perfect world, every DEC would have precinct captains in every precinct, with block captains working with them. That is far from the truth today in most (but not all) DECs here in Florida and around the country. This should be the goal of all DEC organizing efforts. It may take the most work – but it will pay your DEC and your community HUGE dividends years and years to come.
Remember to Target: Chances are, your DEC doesn’t have the resources to launch organizing efforts into every single precinct in the county. Just like in any decision, the DEC needs to prioritize. My suggestion is to go to the areas which need the most help, that is Democratic precincts who vote heavily for Democrats, but have piss poor turnout.
Set Up A Calling Program: If your DEC is anything like mine, you know that most of your activists aren’t necessarily canvassing types of people. However, most make decent callers. Work with FDP and come up with a good organizing script. The script should ask questions to gauge the level of support an individual has for the Democratic Party and what issues motivate them. Don’t forget to try and collect email addresses – the cheapest and easiest way to stay in touch and disseminate information! Give out lists of 100 to each caller to take home for a couple of weeks – it’s a lot more effective than trying to pull people into a phone bank for one night and only talk to 10-20% of the people on your list.
Again, Remember to Target: It’s probably a bit of a waste of time to have callers call every single registered Democrat in your targeted precincts. Then again, if there’s only a few hundred – go for it. If you have a couple thousand – its time to target again. My suggestion is talk to the Democrats who vote often, particularly the ones the vote in primaries.
Think Younger People: If you’re using FDP’s VAN system, you’ll probably notice that once you pull a list of active Democrats, particularly ones that vote regularly in primaries, that the average age is pretty high. In Marion, it’s around 73. No offense to the Greatest Generation, but even if you do find a good number of interested people, how much use can they be? They’ll make good callers for sure, but what about canvassing and being able to use a computer? The older the volunteer the less likely they’ll be able to deal with such important tasks. This is a big problem with DECs today: there are not enough people below 60 to get major tasks accomplished. So make sure that in your targeted lists that you’re throwing in a number of people below the age of 60 – you might be surprised about the number of potentially interested people.
Listen for Activists: This is the main point of all of this effort. Each wave of calling should turn up a handful of potential new activists and volunteers to start building the up the network. If a caller finds someone who seems interested about the party, has concerns about issues, is angry at the way things are, and/or are interested in our candidates – this is probably someone who needs to be talked to again.
Plug People In Immediately: Once lists are handed in, obviously data needs to be entered into VAN. In addition, all people listed as being potential volunteers should be handed over to the volunteer coordinator for immediate follow up.
Tommorrow will be final installment of party building basics: part three. That post will focus on the next level of party building: ideas for training and organizing new people as well as keeping up the momentum.
With the essential elements described in Party Building Basics: Part I, the big question remains: now what do we do? This post, like all posts here at Reform Florida’s DECs are full of broad overviews, big ideas, with some specifics thrown in for good measure. However, every county in Florida is different. Each county has its own constituencies, its own unique issues, and its own colorful personalities and institutions. There is no such thing as a “one size fits all” model for Florida’s DECs to effectively build themselves up to be effective political institutions. The following ideas I present in this post are meant to serve as an outline – not an exact blueprint for success.
Go Grassroots: In my opinion, the best way to ensure electoral success is through grassroots organizing. In an ideal and perfect world, every DEC would have precinct captains in every precinct, with block captains working with them. That is far from the truth today in most (but not all) DECs here in Florida and around the country. This should be the goal of all DEC organizing efforts. It may take the most work – but it will pay your DEC and your community HUGE dividends years and years to come.
Remember to Target: Chances are, your DEC doesn’t have the resources to launch organizing efforts into every single precinct in the county. Just like in any decision, the DEC needs to prioritize. My suggestion is to go to the areas which need the most help, that is Democratic precincts who vote heavily for Democrats, but have piss poor turnout.
Set Up A Calling Program: If your DEC is anything like mine, you know that most of your activists aren’t necessarily canvassing types of people. However, most make decent callers. Work with FDP and come up with a good organizing script. The script should ask questions to gauge the level of support an individual has for the Democratic Party and what issues motivate them. Don’t forget to try and collect email addresses – the cheapest and easiest way to stay in touch and disseminate information! Give out lists of 100 to each caller to take home for a couple of weeks – it’s a lot more effective than trying to pull people into a phone bank for one night and only talk to 10-20% of the people on your list.
Again, Remember to Target: It’s probably a bit of a waste of time to have callers call every single registered Democrat in your targeted precincts. Then again, if there’s only a few hundred – go for it. If you have a couple thousand – its time to target again. My suggestion is talk to the Democrats who vote often, particularly the ones the vote in primaries.
Think Younger People: If you’re using FDP’s VAN system, you’ll probably notice that once you pull a list of active Democrats, particularly ones that vote regularly in primaries, that the average age is pretty high. In Marion, it’s around 73. No offense to the Greatest Generation, but even if you do find a good number of interested people, how much use can they be? They’ll make good callers for sure, but what about canvassing and being able to use a computer? The older the volunteer the less likely they’ll be able to deal with such important tasks. This is a big problem with DECs today: there are not enough people below 60 to get major tasks accomplished. So make sure that in your targeted lists that you’re throwing in a number of people below the age of 60 – you might be surprised about the number of potentially interested people.
Listen for Activists: This is the main point of all of this effort. Each wave of calling should turn up a handful of potential new activists and volunteers to start building the up the network. If a caller finds someone who seems interested about the party, has concerns about issues, is angry at the way things are, and/or are interested in our candidates – this is probably someone who needs to be talked to again.
Plug People In Immediately: Once lists are handed in, obviously data needs to be entered into VAN. In addition, all people listed as being potential volunteers should be handed over to the volunteer coordinator for immediate follow up.
Tommorrow will be final installment of party building basics: part three. That post will focus on the next level of party building: ideas for training and organizing new people as well as keeping up the momentum.
Thursday, June 07, 2007
What A Good Website Can Do
Expanding on yesterday's post on the need for DECs to have a website, today's post will discuss a few things that a good website can do.
Let People Know You Exist: If you include your website on your press releases, logos, and on most of your materials - this will drive traffic. As word spreads, your website will become the first impression many people have of your DEC.
Voting Absentee: GOTV strategies are slowly losing relevance to GITV (Getting IN the Vote) strategies to get votes in the bank before election day in the form of absentee and early votes. A webform can do the trick of increasing absentee turnout nicely. Just have the results of the website emailed to your Supervisor of Elections. You'll obviously need to coordinate with your county SoE to see whether they allow requests to be emailed, and if they do, what is the correct email address to send the information. We did this in Marion County in 2006, and we had several dozen folks request their absentee ballots this way (including yours truly.)
Recruiting Volunteers: Having a webform for volunteers is another great resource to have. Make sure you get all the relevant contact information (particularly their email address), their interests, times they can work, and any special skills they have. Have the webform email results to your volunteer coordinator or the appropriate party official for quick personal follow up.
Contributions: The ability to contribute online is a quick and easy way for the party to get the resources it needs. However, a slight warning: I've generally found that older folks, including those who surf the web often, don't trust giving online (fearing ID theft and the like.) Giving online is also very impersonal and distant - there isn't the instant "Thank You!" from a fellow warm body. So don't be surprised if your contributions page doesn't make you rich overnight. There are several ways to accept contributions online. The two most used I've seen is PayPal and Click and Pledge. If you're using the Drupal package, the somewhat complicated CiviCRM package is the best way to start accepting contributions.
Build A Strong Mailing List: A good mailing list will allow you to regularly communicate with your support base and keep them informed, drive traffic to your website, and organize more efficiently. With the Drupal package, in order to have an account to do much of anything, you have to give your email address. If you're not using the Drupal package, you can use what we use here at Reform Florida's DECs: Bravenet. I've also seen feedblitz used. I'm sure there are plenty others.
This is a good list of things a great website can help DECs do. There are others, but these are the core benefits.
Update: I should add I will be more than willing to help build or reconstruct your DEC's website. I'll work out a workable price.
Let People Know You Exist: If you include your website on your press releases, logos, and on most of your materials - this will drive traffic. As word spreads, your website will become the first impression many people have of your DEC.
Voting Absentee: GOTV strategies are slowly losing relevance to GITV (Getting IN the Vote) strategies to get votes in the bank before election day in the form of absentee and early votes. A webform can do the trick of increasing absentee turnout nicely. Just have the results of the website emailed to your Supervisor of Elections. You'll obviously need to coordinate with your county SoE to see whether they allow requests to be emailed, and if they do, what is the correct email address to send the information. We did this in Marion County in 2006, and we had several dozen folks request their absentee ballots this way (including yours truly.)
Recruiting Volunteers: Having a webform for volunteers is another great resource to have. Make sure you get all the relevant contact information (particularly their email address), their interests, times they can work, and any special skills they have. Have the webform email results to your volunteer coordinator or the appropriate party official for quick personal follow up.
Contributions: The ability to contribute online is a quick and easy way for the party to get the resources it needs. However, a slight warning: I've generally found that older folks, including those who surf the web often, don't trust giving online (fearing ID theft and the like.) Giving online is also very impersonal and distant - there isn't the instant "Thank You!" from a fellow warm body. So don't be surprised if your contributions page doesn't make you rich overnight. There are several ways to accept contributions online. The two most used I've seen is PayPal and Click and Pledge. If you're using the Drupal package, the somewhat complicated CiviCRM package is the best way to start accepting contributions.
Build A Strong Mailing List: A good mailing list will allow you to regularly communicate with your support base and keep them informed, drive traffic to your website, and organize more efficiently. With the Drupal package, in order to have an account to do much of anything, you have to give your email address. If you're not using the Drupal package, you can use what we use here at Reform Florida's DECs: Bravenet. I've also seen feedblitz used. I'm sure there are plenty others.
This is a good list of things a great website can help DECs do. There are others, but these are the core benefits.
Update: I should add I will be more than willing to help build or reconstruct your DEC's website. I'll work out a workable price.
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