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Showing posts with label Phone Banking. Show all posts
Showing posts with label Phone Banking. Show all posts

Friday, June 29, 2007

Decentralized GOTV

The other "innovation" to come out of the SD3 special election for me other than than using Streets and Trips for canvassing, was decentralizing our GOTV system.

This was a test of a get out the vote system which we would like to try and use for 2008, when more precincts and volunteers are in play.

Marion used a centralized system in past elections, as we only were were working a few precincts. Which was fine, being that's all the volunteers we had to spare. However, its major drawback was response time. Marion Oaks, a set of key Democratic precincts in the southern area of the county is around a 30 to 40 minute drive from Dem HQ. Silver Springs Shores, another set of key Dem precincts, is around 15-20 minutes away from HQ. It would take even longer getting lists back to HQ for data entry and evaluation after 5pm as the workforce heads back home. Traffic is terrible on some of the arteries that lead to these two key areas.

To be perfectly honest, decentralizing GOTV, is by no means an "easier" system. It takes more work and effort, but it all pays off in both reaction time and effectiveness. Also, think long term. If a DEC is targeting more than a dozen precincts, some of which may be in different corners of their respective county, is it logistically feasible to bring a dozen or so runners back to HQ periodically throughout the day. How about response? Does your HQ have the number of phone lines to call the thousands of voters that haven't shown up to vote yet? Does your HQ have the sheer space to handle all those callers, much less those callers who bring their cell phones? What about knock and draggers (canvassers)? How do we communicate with them and get them the resources (maps in particular) they need fast enough to have an impact? As you can see, it can get pretty sticky very quickly.

Looking at the long term picture, it seems more and more likely that GOTV systems will have to be more decentralized. What we did in SD3 is take three precincts and test out decentralization. We had mixed results largely because we couldn't get the half-dozen volunteers needed for each precinct in time. That goes to show you how hard getting volunteers was for us, particularly those who would be willing to knock and drag. Most had done calling in the previous week and didn't really want to do much more: aka "burnout in the first degree."

Ironically, while we never truly tested out the entire idea in one precinct, different pieces were tested out in all three. God (or coincidence for our atheist/agnostic friends) is a funny guy. The system itself worked. It didn't produce any noticeable results largely because of a lack of manpower.

Here's how it all works in a broad sense.

1.) You have poll watchers pre-assigned to your targeted precinct's polling places. They're sitting behind the poll workers with a poll list from VAN of all the Dems (and favorable independents if you've identified them) in that precinct who haven't voted yet.

2.) Each targeted precinct has a GOTV leader, who acts as the runner (picking up lists from the poll watcher at pre-assigned times throughout the day) and the "commander" of the precinct and its volunteers. This person is typically one of the precinct captains of the targeted precinct. They've been given training weeks or months ago about what to do.

3.) Someone's home in the precinct acts a field office, technically called a "Turnout Control Center" or "TCC". TCCs are designated months before the election. At the TCC, the GOTV leader uses VAN to enter in all the Dems who have voted so far. All Dems over the age of 65 who haven't voted yet get plugged into Streets and Trips and maps are given to individual canvassing teams. Dems under the age of 65 are given to volunteers with cell phones.

4.) This process is repeated a total of 3 times during Election Day. As data comes in from the precincts, folks at Dem HQ can monitor the results on VAN, and instruct GOTV leaders in the field on any changes.

Obviously we will continue to experiment with this method as more elections (aka opportunities) come down the line.

Thursday, June 14, 2007

Party Building Basics: Part 1

I see way too often DECs and progressive organizations going out to do party building/membership/volunteer recruitment without the basics to do it with. I also rarely see it all fitting into a larger plan - which means any results gained could possibly be short-lived. I'd like to open up the discussion today to focus around the basics of party building. By the way, the same tactics go for campaigns. Here are my ideas:

Good Party Leadership: This is often the hardest commodity to have, I know. I used to believe that even with poor leadership at the top, a dedicated activist can still get things done. This is only partially true: a dedicated activist can move the ball, but in terms of accomplishing things for the long-term, the possibilities of success are very limited. You have to have a party chairperson, vice-chairperson, secretary, treasurer, state committee people, and committee chairpersons who can work together effectively. They can (and probably will) have differences on a number of topics. This, by the way, is normal. If there aren't any differences between your leadership members - that's probably a sign that something is seriously wrong. At the end of the day, however, everyone needs to realize the larger goal of building the Democratic Party and electing progressive politicians. The DEC leadership also needs to be able to adapt. Plans should be built to be adaptable - because conditions can change instantly. The DEC leadership also needs to have some vision (a long term focus) and realize that just because you have a setback, doesn't mean you halt the program you're working on and start from scratch. Wrapping all of this up, DEC leadership needs to be able to work together, and create long term focused plans which can roll with the punches.

A Committee Dedicated to Party Building: In the Marion DEC, this entity is known as the Grassroots Development Committee (or GRD, pronounced "Gird".) I know other DECs have different entities dealing with this, but for the sake of brevity, I'll use GRD to describe the party building committee that your DEC has or should have. A good GRD chairperson is someone who has been a successful precinct captain or club leader. They need to know and understand the volatile nature and structure of the grassroots. They need to be able to figure out and juggle personalities - the Democratic Party is full of varying and...shall we say interesting personalities and psyches. Knowing how each person ticks can yield better results in volunteer recruitment and task allotment. When I talk to New Yorkers, the accent that my grandmother and mother has comes out slightly. When I talk to my friends in the peace community, I take some time to talk about the War and the peace movement before I ask them for help. You get the picture. This isn't sinister in my view, its being courteous of the people you're trying to recruit and get more involved. I view the Democratic Party as a community of individuals from diverse backgrounds and spectrums. Party builders should be very conscious of this.

A Volunteer Coordinator and System: When you find people who might be interested in getting involved, or you have them in your database, how do you manage them? You don't want them sitting on the database forever - those individuals might think you don't value them over time. You also want to be able to track how well they do with certain activities. A volunteer may say they like to phone bank, but if they have a voice that shatters glass - you're going to want so find another activity for them to do! Its also a good idea to track how long it takes volunteers to complete a certain list of calls, and how effective they are at getting information from the voters. Effective volunteers can make effective trainers as your operation grows.

To do all of these things, you need a volunteer coordinator who has the same abilities as your GRD chairperson: someone who knows the lay of the land, who can be patient, can juggle personalities, and in general get the job done. Your volunteer coordinator also needs to learn how to use the FDP's voter database, the Voter Activation Network (called "VAN".) The new version of VAN will contain volunteer database options. In the meantime, a simple access database (for a volunteer system over 100) or excel spreadsheet (for a volunteer system under 100) will do.

People Willing to Do the Work: We have way too many people in DECs who love to talk - but clearly don't want to lift a finger. They have golf games, haircuts, and the like. For the first stage of real party building (which I will start discussing tommorrow), you need a group of people who will be willing to do the phone call work to start getting in touch with your base. Don't bother with the dead weight of the DEC - they're not going to help you. Get the activists together and get going. More tommorrow...